48V Battery BOX Installation Instructions

Frequently Asked

Collapsible content

Is the battery free shipping?

Yes, that's right, all the batteries we offer on our website are shipped sea free and with no additional taxes!
Please contact me if you need to ship by air.
Email address:linda@szhakadi.com


+86 13202568382

Do you ship overseas?

Yes, we ship worldwide. And offer free shipping! We have discounts and promotions throughout the year, so stay tuned for exclusive offers.

When will I receive a tracking number?

Normally, it takes 3-7 working days. Once your order has shipped, we will provide you with a tracking number to track your package. A shipment notification, including the tracking information will be sent to your email address when your order is processed and leaves our warehouse.

Are LiFePO4 batteries safe?

There is no doubt that LiFePO4 batteries are one of the safest lithium-ion batteries out there. Due to its chemical properties and safe internal structure, LiFePO4 batteries will not explode even if they are severely damaged (such as puncture/strong knocks).

How long will it take to get my order?

It depends on where you are. Orders processed here will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 20-30days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

What is Grade A battery cells?

● Class A: Battery performance meets manufacturer's specifications. And new and unused, with factory data sheet.

What if the item(s) I received is defective/incorrect/damaged?

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

Do you have your own battery warehouse abroad?

Yes, we have our own battery warehouses in European countries and USA with fast shipping service, 5-7 days delivery!